Frequently Asked Questions
Answers to the questions we hear most often.
Do I need to be 18 or over to order?
Yes. All sales are strictly for adults aged 18 and over. Orders are age-verified and we may request ID before dispatch.
How long does shipping take?
Most orders are dispatched same or next business day. Delivery typically takes 2–6 business days Australia-wide. See our Shipping Policy for details.
What payment methods do you accept?
We accept all major debit and credit cards via secure Stripe checkout.
Can I return a product?
Unopened products can be returned within 30 days. See Returns & Refunds for the full policy.
Where do you ship from?
All orders ship from our Australian warehouse.